Q: How do I purchase and download a game from Cheapestgamestore.com?

To purchase a game on our website, follow these steps:Browse our selection and choose the game you want.Add the game to your cart and proceed to checkout.Once your purchase is complete, you will receive an email with a unique code and a link to redeem it.Visit the link provided, enter your code, order number, and email address.Our external delivery team will then add you to the waitlist for account creation.You will receive an email or SMS with the account details once it’s ready.Follow the instructions included to download the game to your console.For step-by-step download instructions, visit our support page at www.cheapestgamestore.com/support.

Question 1

How do I purchase and download a game from Cheapestgamestore.com?

Accepted Answer

To purchase a game on our website, follow these steps:

Browse our selection and choose the game you want.
Add the game to your cart and proceed to checkout.
Once your purchase is complete, you will receive an email with a unique code and a link to redeem it.
Visit the link provided, enter your code, order number, and email address.
Our external delivery team will then add you to the waitlist for account creation.
You will receive an email or SMS with the account details once it’s ready.
Follow the instructions included to download the game to your console.

For step-by-step download instructions, visit our support page at www.cheapestgamestore.com/support.

Question 2

What should I do if there's a problem with my account or game?

Accepted Answer

If you encounter any issues such as a banned account or a changed password, contact our live support team immediately. We provide support and necessary replacements under your warranty:Access our live chat on the Support Page.Provide your order number and a description of the issue.Our team will guide you through the troubleshooting process and provide a replacement if necessary under the terms of your warranty.

Question 3

How does the warranty work for purchased accounts?

Accepted Answer

We offer two warranty packages:6 months warranty12 months warranty (for a small additional fee)These warranties cover issues like accidental password changes or account bans due to inactivity. During the warranty period, any problems are eligible for a free replacement account. To claim a warranty, contact our support team with your order details and the issue description. For more about our warranty policy, please visit www.cheapestgamestore.com/support/warranty.

Question 4

What is your refund policy for account purchases?

Accepted Answer

Refunds for account purchases are available within two weeks from the order date, provided that the unlock code has not been used and the account delivery has not been completed. If these conditions are met, follow these steps for a refund:Visit www.cheapestgamestore.com/support/refunds.Fill out the refund request form with your order number and reason for the refund.Our team will verify the status of the unlock code and account delivery.If eligible, the refund will be processed back to your original payment method within 7-10 business days.

Question 5

Can I cancel my order after the account has been delivered?

Accepted Answer

Once an account has been delivered, the order cannot be canceled. If the account is not working as expected, this would fall under our warranty policy. Please contact our live support for assistance with any issues, and we’ll ensure you receive a functioning replacement account as per the warranty terms.

For immediate assistance on your account, please contact us through the live chat

Question 6

What happens if my account delivery takes longer than expected?

Accepted Answer

We aim to deliver accounts within 3 hours. If there’s a delay:

You will be informed via email or SMS.
Compensation may be provided in the form of a discount on your next order or a small cashback credited to your account.

For immediate updates on your order status, please contact us through the Order Tracking Page or use our live chat for real-time assistance.

These answers should provide a comprehensive guide for your customers and help reduce confusion and the volume of support requests. Additionally, leaving space for illustrations could help visually guide users through steps like redeeming a code or contacting support.

Question 7

What are the differences between buying a game as an Account, using a Redeem Key, or purchasing a Physical Disc?

Accepted Answer

At Cheapestgamestore.com, we offer games via Account Purchases and Redeem Keys. Here’s how these options compare to the traditional method of buying a Physical Disc, which we do not sell:

Account Purchases: This option involves buying access to an account that already owns the game. You’ll log in with the provided account details, download the game to your console, and play it under that account. Account purchases are generally cheaper because of regional pricing advantages and special deals. They also include warranties (6 or 12 months) that cover issues like account bans due to inactivity or accidental password changes. However, it requires more steps to set up and use the game on your console.
Redeem Keys: When you buy a redeem key, you receive a digital code that you use to activate and download the game directly on your console’s platform (like Xbox Live, PlayStation Network, or Steam). This method is straightforward and allows you to own the game directly under your personal account. The key can only be used once and becomes tied to your account permanently.
Physical Discs: Physical discs are sold at retail stores and are the traditional method of buying games. This format allows for resale, lending, and collection but often comes at a higher price without the regional pricing benefits that digital methods offer. Physical discs also require physical storage and can be susceptible to damage over time.

For more information and a visual comparison, please refer to the table below:

Feature
        Disk
        Redeem Key
        Account
      
      
        Full official game
        
        
        
      
      
        Play multiplayer
        
        
        
      
      
        Collect trophies
        
        
        
      
      
        Occupies HDD space
        
        
        
      
      
        Takes physical space
        
        
        
      
      
        Can get damaged
        
        
        
      
      
        Cool box art to collect
        
        
        
      
      
        Resell possible
        
        
        
      
      
        Refundable after purchase
        
        
        
      
      
        Share game with friends
        
        
        
      
      
        Play without disk
        
        
        
      
      
        Faster loading
        
        
        
      
      
        Switch between games superfast
        
        
        
      
      
        Region free
        
        
        
      
      
        Warranty
        
        
        6 / 12 Months warranty
      
      
        Delivery time
        2/3 Business days
        INSTANT
        1-6 Hours
      
      
        Average new release price
        $59.99
        $69.99
        $49.99

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Diablo II: Resurrected – PS5

Will NOT work in

Platform

PlayStation 5

Delivery

Product Description